Q
Why choose Emma Optics?
Our products have been sold to Europe, America, Middle East, etc., with various types and designs, receiving great feedback from customers. Our products are CE certified, and our factory has passed BSCI, GMP, ISO9001, ISO13485, and WALMART audits.
Q
Are you a factory or a trading company?
We are a manufacturer located in Wenzhou. Our facility spans 8,000 sqm with dedicated production lines across multiple product qualities. You are always welcome to visit our factory.
Q
Can customized logos or company names be printed on products or packaging?
Certainly yes, OEM is available. We can print or laser-etch custom logos onto lenses, temples, and packaging to match your requirements.
Q
What are your delivery and shipping methods?
We provide delivery solutions by sea, air, and express couriers including DHL, FEDEX, TNT, and UPS. For small quantities, express shipping is recommended for speed and convenience.
Q
What are your accepted payment terms?
For sample orders, we accept T/T, Western Union, and PayPal. For regular production orders, we accept T/T, Western Union, and L/C.
Q
Can you provide samples and do you allow mixed-color orders?
Yes, we can provide 1 free sample piece. Additional samples with different models are charged according to specifications, and the sample fee is refundable against future bulk orders. Mixed-color orders are fully supported.
