Q
What services do you provide?
- NO MOQ ready stock is provided.
- Fast shipping and high-touch customer service.
- Fast response in 24 hours.
- OEM & ODM is acceptable.
- Strict quality control system, competitive price, and excellent quality.
- Research and Development (R&D) technicians help to fit your needs.
- Fully equipped with advanced machines and experienced workers.
- Third-party inspection is available.
- Pre-sale service & after-sale service is provided.
Q
What is the Minimum Order Quantity (MOQ)?
For ready stock, we have NO MOQ (normally 12pcs/inner box per color per style). For normal OEM orders, the MOQ is 1,200 pcs per model, limited to a maximum of 4 colors.
Q
Can I buy a 1pc sample or place a trial order for our first cooperation?
Of course, we support sample orders and small trial orders. Feel free to get in touch with us.
Q
Do I need to pay extra for custom logo printing?
There is no extra cost for logo printing based on an MOQ of 50pcs per style.
Q
What is the estimated delivery and lead time?
For ready stock, items are dispatched immediately and delivered within 1–2 weeks following payment.
For standard OEM orders, production commences upon receipt of a 30% deposit, with delivery completed in 45–60 days after the final 70% balance is settled.
Q
Is the product pricing negotiable?
Yes, prices are negotiable for orders exceeding 600pcs. Larger volume purchases qualify for higher tier discounts.
